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UDC
What is UDC and why?
Upazila Digital Center is a state-of-the-art information and knowledge center (telecentre) based on information technology established in the Upazila Parishad with the objective of ensuring information services at the doorsteps of the grassroots people. From this center, the people of rural areas can easily get life and livelihood information and necessary services in a familiar environment near their homes.
Hon'ble Prime Minister from his office on 11 November 2010 and Administrator of the United Nations Development Program (UNDP) and former Prime Minister of New Zealand Miss Helen Clark inaugurated all the Union Information and Service Centers (UISCs) across the country simultaneously via video conference from Char Kukrimukri Union in Bhola district.

 

About 4 million people receive information and services from these centers every month. Through UISC, easy, fast and low cost access to public and private services has started to bring about a huge positive change in the living standards of the local people.

People's door-to-door service'

UDC's journey began with the slogan 'Service at Doorsteps'. The establishment of UDC has made it possible to create a free flow of information in every sphere of society and state system, where people do not have to go door to door for service, but the service is reaching the doorsteps of the people. Free flow of information is one of the prerequisites for people's empowerment. The establishment of Upazila Digital Centers in 48 Upazila Parishads of the country has facilitated the way for the people to get information and services in the fastest time including participation in the free flow of information.

Materials:

A UDC has multiple computers and related equipment, which have been and are being installed in phases, with the aim of ensuring improved information services for the public in the area. The necessary materials for UDC come from entrepreneurial investment and Upazila Parishad funds (revenue sector and LGSP project). UDC activities can be started initially with two computers with minimum stabilizer, two laptops, a black and white printer, a color printer, a modem for on-line connection, a scanner, a digital camera, a photocopy and a machine. However, for full UDC management, the following materials are required:

Multiple computers (desktops and laptops)
1 multimedia projector with big screen
1 laser printer
1 color printer
1 modem
1 scanner machine
1 laminating machine
1 photocopy machine
1 digital camera
1 webcam
1 generator
A UDC may have more or less surplus depending on local demand.

The UDC is based on the PPP (Public-Private-People's Partnership) model. Each UDC has two local young entrepreneurs, one male and one female. These entrepreneurs run UDC. In some centers, one woman and one man entrepreneur as well as one woman and one man are working as 'alternative entrepreneurs'. The entrepreneur is not a paid employee of UDC, the income of each UDC is the income of the entrepreneur. An entrepreneur is also an investor in UDC.

Partnership:

UDCs are being run under the leadership of Local Government Department. Other activities are carried out under the direction of the Cabinet Department and under the management of the local administration, including the supervision of the UDC. Funding for UDC's required ICT equipment and entrepreneurship skills comes from LGD and the Bangladesh Computer Council (BCC). Apart from this, several banks-insurance, mobile companies, NGOs, educational-research institutes, hardware-software associations etc. are getting involved with UDC with their services, new skills and technical support.

UAMS or UDC Activity Management System:

An online software called ‘UDC Activity Management’ or ‘UAMS’ (http://www.e-service.gov.bd/uams/) has been developed to assist UDC entrepreneurs in accounting for income and follow-up of local administration. UDC entrepreneurs upload their daily income information here.

Blog (uiscbd.ning.com):

The UDC Blog (uiscbd.ning.com) has been created for entrepreneurs to interact with each other, establish relationships and communicate with entrepreneurs quickly through local administration officials. The blog is a powerful online platform for 9,002 entrepreneurs from 4,501 UDCs across the country, where entrepreneurs can exchange experiences, identify problems and find solutions, work together, work hand in hand with local administrations, and even Opportunity to discuss with policy makers if necessary.